HomeSolutionsChatBot MODULE 10

ChatBot

Always on. Always helpful.

The ChatBot sits on top of the whole suite — citizens ask about complaint status, employees ask about leave balance, officers ask for pendency counts — and it answers instantly, in their language, at any hour.

NLP intent engineWhatsApp + web widgetLive module dataMultilingual NLU
http://66.116.241.183:3003
ChatBot interface preview
Capabilities

What ChatBot does for you.

🕐

24×7 availability

Answers instantly at any hour, on web and WhatsApp.

🧠

Suite-aware answers

Pulls live data from CMS, HRMS, NOC and more.

🗣️

Multilingual

Understands and replies in regional languages.

🎫

Smart escalation

Hands complex queries to a human with full context.

📋

Guided actions

Files a complaint or leave request through conversation.

📊

Conversation analytics

Top questions, satisfaction and deflection metrics.

NLP intent engineWhatsApp + web widgetLive module dataMultilingual NLUHuman handoffCloud or on-premise
How it Works

The ChatBot workflow.

01
Ask

User types or speaks a question on any channel.

02
Understand

Intent detected; live data fetched from the right module.

03
Answer

Instant response with links or guided actions.

04
Escalate

Unresolved queries route to a human with history attached.

See ChatBot live.

Open the sandbox demo right now, or book a guided walkthrough where we map your own workflows into the module.

The Suite

Explore more modules.

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